PA/Carer tickets
If a customer is unable to attend the event without the support from a PA, then we will provide an additional PA ticket at no extra cost. This ticket needs to be applied for and issued in advance.

It is mandatory to provide one of the following forms of supporting documentation in your application as evidence of your requirements and to grant a PA ticket.

include one of the following with your request:

• PIP (Personal independence payment)

• DLA – care and/or mobility

• Letter from a medical professional

• D/deaf or blind registration

• The Access Card or equivalent with a +1 Icon for PA tickets

Please note any submitted documents are securely destroyed.

Please do not buy a ticket for your PA as this will not be refunded if they are approved. 

The PA ticket is provided on the expectation that your PA is willing and able to assist you throughout your visit, and would be available and able to help you in the event of an evacuation.

To apply for a PA’s ticket please send your request and documentation to hello@oktoberfestparty.co.uk no later than 4 weeks prior to the event date. 

Please note requests are processed on a weekly basis.

Temporary Impairments
Please note that our access customer facilities cannot cater to people with temporary impairments such as broken bones, recent injuries and pregnant women. The facilities are for the specific use of access customers and we kindly ask that you please respect this.